Understanding Telehealth Therapy

Mind Body Well provide secure, confidential online therapy australia Telehealth services with our experienced Psychologists and Dietitians. Our team of therapists have experience providing therapy for people with a variety of concerns such as mood issues, stress and anxiety, general mental health concerns, and eating disorders.

We use a secure web-based platform called Cliniko, which is designed specifically for allied health professionals. You can read about Cliniko directly on their website.
Cliniko telehealth platform

What therapies are available via Telehealth?
Psychological Therapy
Dietetic Therapy
Eating Disorder Therapy

Telehealth Therapy is suitable for people who:

  • live in non-metropolitan areas
  • are parents of young children
  • work long hours or shift work
  • travel regularly
  • are unable to find appropriate therapists in their own area, or
  • are unable to get to our office for a variety of reasons

Telehealth is not suitable for everyone
Online therapy is not appropriate for people who need a high level of care, particularly those who have acute mental health issues and/or are medically compromised. If you are unsure whether telehealth therapy is appropriate for you, please complete our New Client Request form and we will be in touch to discuss your needs.

Medicare Rebates for Telehealth Therapy
The Australian Government has extended the eligibility for Medicare claiming for Telehealth therapy to support people to access therapy while we’re in these exceptional times of physical distancing.

The good news is this means anyone who has an eligible care plan from their Doctor can claim Medicare Rebate for Telehealth / Online therapy. The eligible care plans are:

  • Mental Health Care Plan (Psychologist)
  • Eating Disorder Treatment Plan (Psychologist and Dietitian)
  • Chronic Disease Management Plan (Dietitian)

Please note however we are not a bulk-billing service, so an out of pocket fee will apply.

Telehealth Psychologist
Private Health Insurance Rebates for Telehealth Therapy
You may be able to claim private health insurance rebates for Telehealth if you are not claiming from Medicare (i.e., you can’t claim from both for the same session). As the policies for this differ between funds, please check your eligibility for this directly with your fund.

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